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Service Rates

Business freight booking platform with clear pricing and live tracking.

Pricing framework

Membership and handling rates

Choose the account model that matches your volume profile, then apply handling modules based on shipment complexity and workflow requirements.

Package-only access

Basic

For low-volume monthly shipping

  • Initial registrationFree
  • Account holderFree
  • Shared memberNot available
  • Consolidation$11 per shipment
Scaled package routing

Distributor

For multi-user coordination

  • Initial registrationFree
  • Account holder$22/year
  • Shared memberFree
  • ConsolidationFree

Standard processing included

Every active account receives this baseline operations layer before additional modules are applied.

  • Receiving incoming packages from carrier networks.
  • Registering each parcel in your account workflow.
  • Arrival notifications for every received package.
  • Secure storage before dispatch (up to 30 days).
  • Protective repacking for safer international transit.
  • Shipment request preparation with selected carrier.

Additional service charges

  • Insurance2.2% of total purchase value
  • Inspection$5 up to 5 pieces, then $1 per additional piece (minimum $5)

Item management charges

  • Discard / shredFree
  • Scan / photo$5 for the first page, then $1 per additional page

Storage charges

  • PackagesFree for 30 days (maximum 60 days). After 30 days: $1/day, or $2/day for oversized packages over 1m3. Packages held for 60 days are automatically discarded.
  • Mail items (Premium only)Free for up to 30 days. Mail is shipped automatically when any item has been stored longer than 30 days.

Return processing charges

  • Return shipping only$11 per registered item. Customer must contact the store and provide a return label when required. Additional fees may apply for partial-content returns.
  • Return handling + shipping$33 per registered item. Additional fees may apply for partial-content returns.

APO/FPO address shipping

  • Handling fee$27 per shipment (includes one received package) + USPS Priority Mail rate
  • Extra consolidated package$11 per additional received package

Pick-up handling fees (appointment only)

  • Packages$1.10/lb (minimum $33/box)
  • Mail items (Premium only)$11 per pick-up

Personal shopper charges

  • Regular shopping feeBasic/Premium: 15% of purchase value (minimum $10). Distributor: 10% of purchase value (minimum $10). A $30 minimum may apply for selected stores.
  • Additional shopping feeRegular shopping fee + $33 for in-store buying, phone/fax/email orders, store pick-up, or special handling requests.
  • Merchant contact (inquiry)$33/inquiry. Nu Skin inquiry: $16.

Need a cost model for recurring lanes?

Share your route profile and expected monthly volume. Our team will map the most effective account and handling setup.

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Forwardleag LLC