Terms and Conditions
These terms govern usage of Forwardleag LLC services, account operation, payment terms, shipment handling, and liability boundaries.
Introduction and acceptance
By accessing or using this service, users agree to comply with these Terms and all applicable policies published by Forwardleag LLC.
If you do not agree with the Terms, you must discontinue use of the service.
Messaging and communication
Applicants who submit the job application form on this website and check the SMS consent box may receive interview scheduling, onboarding coordination, and employment-related operational updates from Forwardleag LLC. Message frequency may vary and carrier rates may apply.
Users may request support with HELP and can opt out by replying STOP where applicable. Consent is not shared with third parties for marketing purposes.
Transactions and payment rules
Transactions above configured limits may require bank wire or alternative approved methods. Certain payment methods can be restricted for compliance and risk controls.
Order execution and shipment dispatch are performed only after payment is confirmed.
Claims, losses, and reporting windows
Claims for lost or damaged packages must be reported within declared deadlines; delayed reports may be denied.
If optional shipment insurance was selected, compensation scope depends on declared value, available evidence, and carrier/insurer decision.
Shipping, export, and account holds
Customers are responsible for accurate shipment declarations and export compliance for destination country and product category.
Security holds can be applied if account, payment, or compliance discrepancies are detected.
- Unclaimed packages may be classified as abandoned after storage limits expire.
- Export-restricted destinations require applicable authorizations before dispatch.
- Declared value affects both customs assessment and insurance coverage.
Liability and indemnification
Forwardleag LLC liability is limited as defined by handling terms, carrier conditions, and selected optional services.
Customers agree to indemnify Forwardleag LLC against third-party claims related to submitted shipment content and declarations.
Governing law and updates
These Terms are governed by the laws of New Jersey, United States, unless local mandatory rules provide otherwise.
We may update these Terms periodically; continued use of the service after publication constitutes acceptance of updated conditions.
Need clarification before shipping?
Share your route and item profile, and our operations team will confirm the most compliant next step.
Contact operations